Terms & Conditions
These General Terms and Conditions (hereinafter, the "conditions of use") apply to the online retail store www.tinyfamlab.com (hereinafter, "The Company"), property of "Tiny Farm Lab LLP" and its licensees. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These terms apply to all visitors, users and others who access or use the service. Please read carefully below for details of the agreement.
terms & conditions
The undermentioned is applicable to the webpage on https://www.tinyfarmlab.com/store. If you have any question about the objects or your order, the best way to reach us is at tinyfarmlab@gmail.com.
For the best fulfilment of its services, The Company is obliged to provide certain data of its clients (name, surnames, address, telephone, etc.) to other companies that collaborate with the provision of the service (carriers, financial entities or service companies web hosting). In all cases, the data provided is strictly necessary for the specific activity that will be carried out with the commercial activity at www.tinyfarmlab.com.
privacy policy
You can visit this website without notifying who you are and without giving any information about yourself. Although situations may occur where we will need more information about you in order to communicate with you, such as to book an order or to register your name, we will inform you by all means when we collect your personal data on the internet.
This website keeps track of the amount of visitors, the websites where they come from and which provider the visitor uses to access the internet. The data will be exclusively used in such a manner where it cannot be reduced to individuals or persons. Collected personal data will not be sold, nor will be it be made available to third parties, exceptions can occur only when this data is legally required. And, at any moment, you can request to remove your data out of our files.
shipping
We ship internationally using Shiprocket, our shipping provider. If the country where you want to ship is not available, please contact us through tinyfarmlab@gmail.com.
Listed prices for the limited editions are exclusive of shipping. Shipping rates are determined based in the artwork size, weight, and the destination address. We will confirm all shipping costs before finalising your sale. There is no minimum order amount.
All confirmed orders will be immediately charged and delivered as soon as possible vía expedited service at no extra charge, unless otherwise stated, and typically within 30-90 bussiness days, depending on the destination address. Deliveries in India usually arrive within 3-4 working days. Deliveries to EU countries, US, Canada, Switzerland, Norway and Asia might take 7-9 additional days. You will be notified, and will receive tracking information by email when your order has been shipped. Please note that P.O. Box addresses are not accepted.
If your package is unable to be found by the shipping provider, reach us at tinyfarmlab@gmail.com.
Buyers are responsible for the information that implies when they place the order. The additional shipping costs, caused by the declaration of an incorrect or incomplete address, are the sole responsibility of the final customer. We can not be held liable for any customs or customs duties or taxes that may affect any shipment made outside India.
Dents or scratches on the packaging box caused by delivery are not included in the Return and Refund policy.
returns
All sales are final.
Great care is taken to ensure safe delivery, so receiving damaged art is a rare case. But if the content of the order is incorrect or damaged in transit or faulty, please contact: tinyfarmlab@gmail.com. Refunds, if issued, are made in 10-15 working days as per discussion to the bank account associated.